# J&J AI Studio: Custom AI agents & business automation for local businesses

> J&J AI Studio designs, builds, and runs custom AI for small and local businesses: phone agents, workflow automations, and internal tools. Two to four weeks from yes to live.

An AI studio for Main Street, not Silicon Valley, serving Philadelphia, New Jersey, Chicago & Indianapolis. We design, build, and run the AI a local business runs on: a custom agent on the phones, a back-office helper for the bookkeeper, a dashboard the owner opens on Mondays.

[Book a 20-minute call](https://calendly.com/jandjaistudio) · [Email jandjaistudio@gmail.com](mailto:jandjaistudio@gmail.com) · +1 (215) 776-0043

## What we build

### Custom AI agents

Phone agents, chat agents, and intake bots, designed for your operation, trained on your SOPs, deployed in your stack.

- Answers every call
- Books directly to calendar
- Speaks your brand voice

### Workflow automations

The boring stuff that runs itself. Lead routing, follow-up sequences, invoice processing, review requests. Every tool, connected.

- Leads routed in seconds
- Invoices reconciled nightly
- Reviews requested on time

### Internal tools

Dashboards the owner checks on Monday, reports that write themselves, CRM views that actually get used.

- One-screen owner view
- Self-writing reports
- Zero new logins

## Practice areas

Every engagement bundles what your business needs from these eight areas. Scoped in a single call, shipped in two weeks, handed over as something your team actually runs.

### Custom agents (Built around your business)

The agent that doesn't exist yet: designed, prompted, and shipped for your operation.

- **Email triage agent**: Reads, summarizes, and assigns inbound email, with draft replies in your voice.
- **Estimate-drafting agent**: Reads a job brief and drafts a structured estimate or quote in your format.
- **Back-office ops agent**: Parses invoices, contracts, and forms; routes into accounting and project tools.
- **Reactivation agent**: Works through dormant customer lists with a warm, on-brand outreach sequence.
- **Intake & scheduling agent**: Handles first-touch conversations and books directly into your calendar.
- **Review-request agent**: Sends timely, personalized review requests through SMS or email post-service.

### Internal tools (Custom AI software)

Software your team actually opens. Built around your data.

- **Owner dashboard**: One-screen view of calls, leads, revenue, and agent activity, updated live.
- **Team task board**: AI-sorted work queue that prioritizes tasks by urgency and revenue impact.
- **Client portal**: Branded self-serve portal for invoices, appointments, and project status.
- **Knowledge base builder**: Auto-generates searchable docs from your SOPs, Slack threads, and emails.
- **Reporting engine**: Weekly/monthly roll-ups of KPIs sent to your inbox. No login needed.

### Workflow automations (No-code / low-code)

The boring stuff that runs itself. Every tool, connected.

- **Lead-to-CRM pipeline**: Every inbound lead auto-tagged, scored, and routed to the right rep.
- **Invoice reconciliation**: Matches payments to invoices, flags discrepancies, posts to QuickBooks.
- **Calendar sync**: Keeps Google, Calendly, and your field-service tool in one calendar of truth.
- **Contract generation**: Pulls job details and auto-fills your standard agreement for e-sign.
- **Multi-channel follow-up**: After-call SMS, email drip, and review request all trigger automatically.

### Voice AI (Phone & SMS)

An agent that picks up every call and never puts them on hold.

- **Inbound call agent**: Answers calls, books appointments, handles FAQs 24/7 in your brand voice.
- **Outbound call agent**: Confirm appointments, collect payments, or run satisfaction surveys by phone.
- **SMS concierge**: Two-way text support that handles scheduling, quotes, and status updates.
- **Call analytics**: Every call transcribed, scored, and summarized with action items.

### Chat agents (Website & messaging)

Always-on web chat that does more than answer questions.

- **Website chat widget**: Handles visitor questions, captures leads, and books meetings. Embedded in 5 min.
- **Instagram / FB DM agent**: Replies to DMs with appointment links, menus, or pricing in your voice.
- **WhatsApp business agent**: Full conversational flows over WhatsApp for service-based businesses.
- **Live handoff**: Seamless escalation to a human when the AI detects high-intent or complex asks.

### Online presence (Search & reputation)

SEO, reviews, and listings managed by AI, not an intern.

- **Google Business optimization**: Posts, Q&A responses, and photo updates pushed to your GBP on autopilot.
- **Review generation**: Automated SMS/email review requests timed to post-service satisfaction peaks.
- **Review response agent**: Thoughtful, on-brand replies to every Google and Yelp review, same day.
- **Local SEO content**: Blog posts, service pages, and location pages written and published monthly.

### Growth systems (Revenue & retention)

Acquisition and retention, automated end to end.

- **Referral program**: Tracks, rewards, and follows up on every customer referral automatically.
- **Win-back campaigns**: Re-engages lapsed clients with personalized offers at the right time.
- **Upsell engine**: Identifies cross-sell opportunities from service history and purchase patterns.
- **Loyalty tracking**: Points, tiers, and rewards, managed and communicated without manual work.

### Data & infrastructure (Operations & compliance)

Clean data, secure systems, no vendor lock-in.

- **Data warehouse setup**: All your tools piped into one queryable database: BigQuery or Postgres.
- **SOC 2 / HIPAA prep**: Policies, access controls, and audit logs configured for compliance.
- **Vendor migration**: Moving from one CRM, phone system, or EHR to another with zero downtime.
- **API integrations**: Connect any two tools that don't talk to each other. Custom middleware included.

## Results

Composite of the six KPIs we track across every engagement, before J&J versus twelve weeks in. Real client data, anonymized and blended.

| Metric | Before | After | Change |
| --- | --- | --- | --- |
| Calls answered after hours | 0 | 100% | ∞ |
| Response time to new lead | 4.2 hrs | < 8 sec | 1,890× |
| Quotes sent same day | 38% | 96% | +58 pts |
| Leads with complete intake | 31% | 94% | +63 pts |
| Invoices processed per hour | 4 | 38 | 9.5× |
| Reviews requested per month | 4 | 140 | 35× |

## The playbook: yes to live in fourteen to thirty days

1. **Day 0: Scoping call.** A 20-minute call where we learn your operation: the tools you use, the calls you get, the pain you feel. We'll map the first build before we hang up.
2. **Day 1–3: Blueprint + SOPs.** We write the agent's script, map every workflow, and configure your integrations. You review a clickable prototype before anything goes live.
3. **Day 4–20: Build + QA.** We build the agent, the automations, and any internal tools. Everything is tested against your real call recordings and email threads. Scope sets the pace here. A single agent lands at the short end, a multi-tool build at the long one.
4. **Day 11–27: Soft launch.** Your agent handles 20% of traffic while we shadow. You get a daily performance note with transcript highlights and confidence scores.
5. **Day 14–30: Full launch.** Flip to 100%. Weekly tuning sessions for the first month, then monthly thereafter. Your agent gets better every week, permanently.

## Pricing

Every plan includes onboarding, training your team, and a named point-of-contact. No surprise invoices. Cancel any month.

### Concierge: $500 – $1,250 / mo

One AI agent + one automation. Perfect first step.

- One custom AI agent (voice, chat, or email)
- One workflow automation
- Up to 200 interactions / mo
- Calendar + CRM integration
- Weekly performance note
- Email support

### Atelier: $1,000 – $2,500 / mo

The full studio: agents, automations, and a custom tool.

- Up to 3 AI agents
- Unlimited automations
- Up to 1,500 interactions / mo
- Deep CRM integration & routing
- A custom internal tool or dashboard
- Multi-channel follow-up
- Monthly iteration session

### Bespoke: Custom

Multi-location, compliance-heavy, or enterprise-grade.

- Unlimited agents & automations
- Unlimited interactions
- Custom AI software (web app, dashboard)
- Dedicated ops engineer
- SOC 2, HIPAA, or BAA paths
- Bi-weekly strategy

## FAQ

### A "studio"? Is that an agency, a SaaS, or what?

Neither. We do all the work personally and intentionally, not a sales team handing off to juniors. We scope, build, and run your AI ourselves. You get a named person on every Slack message. We cap at five concurrent engagements so quality never drops.

### What if my industry is super specific?

That's the point. We've built agents for HVAC dispatchers, dental front desks, immigration attorneys, pizzerias, and med spas. Every agent is custom-prompted from your SOPs, your voice, your tools. Nothing is off the shelf.

### Do you work with regulated industries? HIPAA, legal intake, etc.

Yes. We handle HIPAA-compliant intake for dental and medical practices, and legal intake that follows state bar requirements. All data is encrypted at rest and in transit. We sign BAAs when needed.

### What does the monthly fee actually cover?

Everything. Setup, integrations, scripting, testing, deployment, and ongoing optimization. There are no setup fees, no per-call charges, and no annual contracts. You pay one monthly fee and we run your front desk.

### You're not just AI receptionists?

No. The receptionist is one of about fifty things the studio builds. Most engagements bundle two or three: a custom agent + an automation + an internal dashboard, for example. The phone agent is just the most common starting point because it is the highest-leverage one.

### Can I cancel?

Yes, any time. We don't do annual contracts or cancellation fees. We bill monthly and earn your business every month. If you cancel, we'll export your data and help transition back to your previous setup.

## Get started

Twenty minutes on a video call. We'll tell you if AI makes sense for your business. If not, we'll tell you that too. [Book a call](https://calendly.com/jandjaistudio) or email [jandjaistudio@gmail.com](mailto:jandjaistudio@gmail.com).

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